1. Information We Collect
Personal Information: When you purchase products, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
Non-Personal Information: We may collect non-personal information about you, including but not limited to your browser type, operating system, and the pages you visit on our website. This information helps us improve our services and user experience.
2. How We Use Your Information
- To Process Orders: We use the information we collect to process and deliver your orders, including sending order confirmations and tracking information.
- To Communicate with You: We may use your contact information to respond to your inquiries, provide customer support, and send you updates about your order.
- To Improve Our Services: We analyze non-personal information to enhance our website and services.
- To Personalize Your Experience: We use your information to provide you with a personalized shopping experience.
3. How We Share Your Information
- Third-Party Service Providers: We may share your information with third-party service providers, such as payment processors (e.g., Stripe) and shipping companies, to facilitate order processing and delivery.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Choices
- Account Information: You can update or delete your account information by logging into your account on our website.
- Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in the emails.
- Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of our website may not function properly if you disable cookies.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Location: 1504 Dominion Road, Mount Roskill Akl 1041, NZ
- Phone: +64 9 270 0721
- Email: contact@shinepro.co.nz